Privacy Policy

1. Introduction

Welcome to Downation ("we", "our", or "us"). Downation is a community-driven, zero-cost circular economy platform built to connect families and neighbours for sharing preloved clothing, educational resources, and household essentials.

We are committed to protecting your personal information and your right to privacy. This policy explains what information we collect, how we use it, and what rights you have regarding your data.

2. Information We Collect

• Account Information: When you sign in with Google or create an account, we collect your name, email address, and profile picture.
• Giveaway Listings & Content: Photos of items you upload, item titles, descriptions, conditions, and optional collection notes.
• Location Information: With your permission, we collect coarse approximate GPS coordinates to display nearby community listings and resolve neighbourhood names. We do not track your real-time movements or background location.
• Verification & Transaction Records: Points balance, contribution ledger records, and in-person meetup verification timestamps.

3. Device Permissions We Request

• Camera: Required only when taking photos of items you wish to give away or when scanning dynamic QR codes to verify in-person handovers.
• Photo Library / Storage: Required when selecting existing photos from your gallery to attach to your giveaway listings.
• Location Services: Used solely while the application is active to calculate approximate distance to nearby giveaways.

4. How We Use Your Data

We use the information we collect strictly to operate and improve the Downation community platform:

• To facilitate community gifting and point transfers between members.
• To display approximate neighbourhood distances for coordinating safe meetups.
• To prevent fraudulent claims, harassment, and commercial resale exploitation.
• To maintain platform security and verify trusted community badges.

We never sell your personal data or user activity to third-party advertisers.

5. Data Retention & Account Deletion

You have full control over your personal data. You may request account deletion and removal of all your uploaded photos, listings, and profile records at any time:

• By contacting our support team at [email protected].
• Upon account deletion, all active listings and personal identifiers are permanently purged from our servers within 14 business days.

6. Contact Us

If you have questions or concerns regarding this Privacy Policy or data practices, please reach out to us at:

Downation Community Team
Email: [email protected]
Website: https://downation.com